About
The Resident Connection is focused on intellectual property to enhance the space where marketing and technology meet for property management companies. As resident communications continue to evolve at a rapid pace companies need to have a strategy for communications integration, gaining valuable knowledge, and to maximize the return on their investment. The Resident Connection is lead by a team of experienced executives from the property management and marketing communications worlds. Our emphasis is to insure knowledge and relationships first.
- Integration
Connecting new and traditional communication platforms, with the goal for you to build synergy and customer relationships.
- Knowledge
Constant and consistent study of customer needs, concerns, and desires to find ways to deepen relationships with your residents.
- ROI
Effective communications and customer knowledge leading to smart loyalty and smart marketing for your management company.
The Resident Connection is a collective network of individuals and businesses focused on customer knowledge and relationships first for the multi-family property management industry. Led by Mark Juleen of the J.C. Hart Company and Duncan Alney of Firebelly Marketing, The Resident Connection brings together apartment marketing and more effective use of traditional and new communication tools.